Dealing with financial difficulties

Breathing Space provides a 60 day ‘hold period’ for anyone who is struggling with unmanageable debt while they receive debt advice from an FCA regulated Debt Advisor. Breathing Space cannot be applied for directly with us as your lender and can only be accessed by a regulated Debt Advisor. If you’re struggling with multiple debts and feel you would benefit from speaking with a free, independent Debt Advisor, here is a list of free organisations who can help you: StepChange: Provides comprehensive, free debt advice and personal action plans via their helpline (0800 138 1111) or their online Debt Remedy Tool. Visit their website here. National Debtline: Offers free, impartial phone support (0808 808 4000) and provides self-help packs for dealing with personal debt. Visit their website here. Citizens Advice: Offers free face-to-face, email, and telephone advice (0800 144 8848 in England). Visit their website here. PayPlan: Provides free, one-to-one debt advice and can help negotiate with creditors (0800 280 2816). Visit their website here. If you aren’t currently speaking with a Debt Advisor but you are struggling to manage your Moneyboat loan, we can offer a range of support options to help you. Don’t hesitate to get in touch if you need our help and support. Please call us on 020 3818 7470 or email us at thecrew@moneyboat.co.uk. We’re here to help 8am to 7pm Monday to Friday (excl. Bank Holidays).

• 2 min read
• Updated a month ago

If you’re struggling to afford your loan repayments, it’s important to act quickly to avoid additional financial stress. Missing payments can lead to extra charges, negatively impact your credit score, and make it harder to borrow in the future. At Moneyboat, we encourage customers to contact us as soon as possible if they’re having difficulties: Call us on: 020 3818 7470 Email us at: thecrew@moneyboat.co.uk We’re here to help Monday to Friday, 8am to 7pm (excl. Bank Holidays) The sooner you speak to us, the sooner we we may be able to offer support such as: Flexible repayment options: In some cases, we may be able to adjust your repayment plan to make it more manageable Further financial support: We can direct you to independent debt advice organisations for free expert support Preventing further financial strain: Communicating early can help you avoid extra fees or further financial challenges If you’re experiencing financial difficulties, contact us as soon as possible. We’re here to help and will do our best to find a solution that works for you.

• 1 min read
• Updated a month ago

Here at Moneyboat, we understand how worrying it can be to suddenly lose your job. We have experience in helping customers who’ve experienced a sudden income shock and have a range of support options that we can tailor to your specific circumstances. Our friendly and caring Customer Support team is available to help. Please call us on 020 3818 7470 or email us at thecrew@moneyboat.co.uk. We’re here to help 8am to 7pm Monday to Friday (excl. Bank Holidays). You can also find a list of free and independent organisations here. They offer a range of help. Potential benefits support You might be entitled to benefits which can support your situation. Visit gov.uk/benefits-calculators to calculate what you might be entitled to. It’s free, independent, and anonymous, giving you an estimate of: The benefits you could get How much your benefit payments could be How your benefits will be affected if you start work or increase your hours How your benefits will be affected if your circumstances change – for example, if you have a child or move in with your partner UK charities Several UK charities also offer free, tailored support to help jobseekers get back to work. Services include job clubs, CV and interview training, mental health support, and even professional clothing for interviews. Key charities offering specialised employment help in the UK include: Christians Against Poverty (CAP): Runs friendly, local CAP Job Clubs across the country that provide step-by-step courses, CV assistance, and vital encouragement to help you find work in a welcoming environment. Visit their website here. The Salvation Army: Provides Employment Plus community sessions at over 650 locations. They offer assisted job searches, digital inclusion, and one-to-one mentoring to build confidence. Visit their website here. The King's Trust (formerly The Prince's Trust): Offers ‘Get Job’ courses, training, and real work experience programs for people up to the age of 30. Visit their website here. Shaw Trust: A leading employment charity helping people find and keep jobs, providing education and training for those starting out and those looking to progress in their jobs. Visit their website here. Smart Works: A UK charity that provides high-quality interview clothing and one-to-one interview coaching for unemployed women. Visit their website here. WEA: Partners with local jobcentres to offer adult education, including Sector-based Work Academy Programmes (SWAPs) tailored to local labour markets. Visit their website here.

• 3 min read
• Updated a month ago

We understand that things can come up in life which affect your ability to manage your loan repayments. We’re here to help you navigate through any difficult times and have a range of support options for those unexpected events that affect your ability to make your loan and other repayments. Please call us on 020 3818 7470 or email us at thecrew@moneyboat.co.uk. We’re here to help 8am to 7pm Monday to Friday (excl. Bank Holidays). Potential benefits support You might be entitled to benefits which can support your situation. Visit gov.uk/benefits-calculators to calculate what you might be entitled to. It’s a free, independent, and anonymous, giving you an estimate of: The benefits you could get How much your benefit payments could be How your benefits will be affected if you start work or increase your hours How your benefits will be affected if your circumstances change – for example, if you have a child or move in with your partner

• 1 min read
• Updated a month ago