Support with setting up a repayment plan

If you find you’re struggling to repay your loan or need to move your repayment date, our friendly and caring Customer Support team is available to help you.

Please call us on 020 3818 7470 or email us at thecrew@moneyboat.co.uk. We’re here to help 8am to 7pm Monday to Friday (excl. Bank Holidays).

(Last reviewed on 10 August 2026)

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Your comments will be used to improve this article. If you need to speak with us about your loan, please call us on 0203 818 7470 or email us at thecrew@moneyboat.co.uk. We're here to help Mon–Fri, 8am–7pm (excl. Bank Holidays).

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