Application and funding

Yes, it’s possible to receive your funds on a weekend or Bank Holiday. This depends on when you apply and whether your application can be approved automatically. If your application is approved automatically, funds can be sent on weekends and Bank Holidays. If your application needs a closer look, our Lending Team may get in touch for more information. They work between 8am and 5pm on weekends and Bank Holidays, except for Christmas Day and New Year’s Day. Outside of these hours, applications that need further checks can’t be approved. Once your loan is approved, we release funds every 15 minutes, so you should receive the money the same day.

• 1 min read
• Updated a month ago

You can cancel a pending loan application with us at any time, as long as it hasn't been funded to your bank account yet. Please contact us as soon as possible if you wish to do this: Call us on: 020 3818 7470 Email us at: thecrew@moneyboat.co.uk We’re here to help Monday to Friday, 8am to 7pm (excl. Bank Holidays) If you've already had an application approved and funded, you can still cancel (or 'withdraw from') your loan agreement within 14 days from the date you signed it. The easiest way to do this is by emailing or phoning us, but you can also send a cancellation request by post. If you decide to cancel your loan agreement, you don't need to tell us why. However, you'll need to repay the loan amount that we provided to you within 30 days, along with any interest that's been charged. We'll only charge interest for the period that you actually had the loan for. We'll let you know how much this is once we've received your cancellation request. Your loan agreement has more information on your rights to cancel and how this will reflect on your credit file. It also has details on the interest that we'll charge for the period you have the loan, and how you can repay it, if you do decide to cancel.

• 2 min read
• Updated a month ago

It’s easy to set up your Moneyboat account, by registering here. Just use the same email or mobile number you used during your application. Once registered, you’ll be able to use your Moneyboat account to: Update your personal details See your loan balance and future repayments Make additional repayments Catch up on a missed repayment Apply for future loans with us directly

• 1 min read
• Updated a month ago

We’re sorry that your application was declined. We take multiple factors into consideration when assessing applications and are duty-bound to our lending policy. This means that one or more of the following factors may have led to your application being declined: Credit history: If you’ve missed payments in the past, your credit score may indicate a higher risk of future missed payments or even defaulting on the loan. Affordability concerns: Lenders assess whether you can realistically afford repayments – if they determine that a loan might put you under financial strain, they may decline the application. Existing debt levels: If you already have multiple outstanding loans or a high level of debt, lenders may see this as a risk factor. Limited credit history: Having little or no credit history can make it harder for lenders to assess your ability to manage repayments.

• 1 min read
• Updated a month ago