If you or a loved one are experiencing gambling harm, you can get free, immediate, and confidential 24/7 support from multiple organisations. These include NHS networks and peer support services which provide in-person and remote help tailored to your needs. 

The primary support networks and organisations in the UK include:

  • NHS support: Visit their gambling support page on their website here.
  • The National Gambling Helpline: Operated by the leading charity GamCare, this 24/7 service offers free, confidential support by telephone on 0808 8020 133. They also have live chat, and WhatsApp support. You can also visit their website here.
  • Gamblers Anonymous UK: A localised peer-support network that utilises a 12-step recovery program. Call 0330 094 0322 or visit their website here.

If gambling is affecting your ability to manage your loan and/or your priority bills, please don’t hesitate to contact our Customer Support team who can offer non judgemental support to help you manage your loan and other repayments whilst you seek help.

Please call us on 020 3818 7470 or email us at thecrew@moneyboat.co.uk. We’re here to help 8am to 7pm Monday to Friday (excl. Bank Holidays).

(Last reviewed on 10 August 2026)

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